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Title
Text copied to clipboard!Hotel Room Attendant
Description
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We are looking for a dedicated and detail-oriented Hotel Room Attendant to join our hospitality team. As a Hotel Room Attendant, you will play a crucial role in ensuring that our guests experience a clean, comfortable, and welcoming environment during their stay. Your primary responsibilities will include cleaning guest rooms, replenishing amenities, and reporting any maintenance issues to ensure the highest standards of cleanliness and guest satisfaction.
In this role, you will be expected to clean and organize guest rooms according to established standards, including making beds, dusting, vacuuming, and sanitizing bathrooms. You will also be responsible for restocking towels, toiletries, and other room supplies, as well as ensuring that all equipment and cleaning materials are used safely and efficiently. Attention to detail is essential, as you will need to inspect rooms for any damage or items left behind by guests, and promptly report these to the appropriate departments.
The ideal candidate for this position is reliable, hardworking, and able to work independently or as part of a team. You should have excellent time management skills, a positive attitude, and a commitment to providing exceptional service to our guests. Previous experience in housekeeping or a similar role is preferred but not required, as on-the-job training will be provided.
As a Hotel Room Attendant, you may be required to work flexible hours, including weekends and holidays, to meet the needs of our guests. Physical stamina is important, as the job involves standing, walking, bending, and lifting for extended periods. If you are passionate about hospitality and take pride in creating a clean and inviting atmosphere, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Clean and organize guest rooms according to hotel standards
- Change bed linens and replace used towels and amenities
- Vacuum carpets, dust furniture, and sanitize bathrooms
- Restock room supplies such as toiletries and coffee
- Report any maintenance issues or damages to management
- Ensure all cleaning equipment is used safely and stored properly
- Respond promptly to guest requests for additional items
- Follow all health and safety regulations
- Inspect rooms for cleanliness and guest satisfaction
- Dispose of trash and recyclables appropriately
Requirements
Text copied to clipboard!- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience is a plus
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Good physical stamina and ability to lift up to 25 lbs
- Flexible schedule, including weekends and holidays
- Good communication and interpersonal skills
- Ability to follow instructions and hotel procedures
- Reliable and punctual work ethic
- Commitment to providing excellent guest service
Potential interview questions
Text copied to clipboard!- Do you have previous experience in housekeeping or cleaning?
- Are you able to work flexible hours, including weekends and holidays?
- Can you lift and carry up to 25 lbs as part of your duties?
- How do you ensure attention to detail in your work?
- Describe a time you handled a guest request promptly.
- Are you comfortable working independently and as part of a team?
- What steps do you take to maintain safety and hygiene standards?
- How do you prioritize your tasks during a busy shift?
- Are you familiar with using cleaning equipment and chemicals?
- Why are you interested in working as a Hotel Room Attendant?
